Order Processing
Optima AI helps you quickly process orders, from viewing to shipping in one sentence.Viewing Orders
View New Orders
View All Orders
Filter by Status
Order Fulfillment
Easyship Auto-Fulfillment (Recommended)
Use Easyship to automatically generate tracking numbers and shipping labels:- Get optimal shipping rates
- Generate tracking numbers
- Create shipping labels (printable)
- Sync tracking information
Manual Shipment
When you already have a tracking number:Bulk Fulfillment
Update Tracking
Order Details
View Order Details
View Customer Information
Refund Processing
Create Refund Request
Full Refund
Partial Refund
Review Refunds
View Refund History
Refunds are automatically returned to the customer through the original payment method.