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Order Processing

Optima AI helps you quickly process orders, from viewing to shipping in one sentence.

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Viewing Orders

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View New Orders

Show me today's new orders

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View All Orders

Show me recent orders

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Filter by Status

Show me orders pending shipment

Show me completed orders

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Order Fulfillment

Use Easyship to automatically generate tracking numbers and shipping labels: 
Ship order #1234 with Easyship

Show available shipping options for order #1234
Easyship will automatically:
  • Get optimal shipping rates
  • Generate tracking numbers
  • Create shipping labels (printable)
  • Sync tracking information
Easyship supports 250+ courier companies worldwide and automatically selects the best value option.

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Manual Shipment

When you already have a tracking number: 
Order #1234 has shipped, tracking number SF1234567890

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Bulk Fulfillment

Mark all of today's orders as shipped

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Update Tracking

Update tracking status for order #1234

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Order Details

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View Order Details

Show me the details of order #1234

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View Customer Information

What is the shipping address for order #1234

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Refund Processing

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Create Refund Request

Create a refund request for order #1234

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Full Refund

Issue a full refund for order #1234

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Partial Refund

Refund $10 for order #1234

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Review Refunds

Approve refund request #5678

Reject refund request #5678, reason: product was used

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View Refund History

Show recent refund requests
Refunds are automatically returned to the customer through the original payment method.

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Order Statistics

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Today’s Statistics

How many orders today

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Sales Statistics

What are this month's sales