My Shop
“My Shop” is Optima AI’s visual management panel, allowing you to view and manage your store data without conversation.Before using “My Shop”, you need to create a store first. If you don’t have a store yet, say “Help me create a store” or refer to the Store Setup Guide.
Opening the Panel
In the chat interface left sidebar, click the “My Shop” button to open the store panel. The panel uses two-level navigation:- Primary Navigation - “My Shop” button in the left sidebar
- Secondary Navigation - After opening, select specific features in the Secondary Panel
Features
Dashboard
Sales data, trend charts
Products
Product list, details, @ mentions
Orders
Order list, status tracking
Campaigns
Google Ads campaigns
Dashboard
View real-time store performance data and quickly understand business performance.Time Range
Switch between different time dimensions:| Range | Use Case |
|---|---|
| 1 Day | View today’s real-time data |
| 7 Days | This week’s sales trend |
| 30 Days | This month’s overall performance |
| 90 Days | Quarterly data analysis |
Key Metrics
| Metric | Description |
|---|---|
| Revenue | Total income in selected period |
| Orders | Total orders in selected period |
| Customers | Number of ordering customers |
| Average Order Value | Revenue / Orders |
| Visitors | Store visitor count |
| Page Views | Times pages were viewed |
| Sessions | Total user sessions |
| Bounce Rate | Percentage leaving after one page |
Charts
| Chart | Description |
|---|---|
| Sales Trend | Daily/weekly revenue change curve |
| Order Status Distribution | Pie chart of order status breakdown |
| Conversion Funnel | Visitor to purchase conversion |
| Top Products | Best-selling product rankings |
Products
Visually manage all products with filtering, search, and quick actions.Product List
Products are displayed as cards, each showing:- Main product image
- Product title
- Price
- Inventory quantity
- Publication status
Filter and Search
| Feature | Description |
|---|---|
| Status Filter | Published / Draft / Unpublished |
| Keyword Search | Search products by title |
Product Details
Click a product card to view full details:- All product images
- Full description
- Variant information (colors, sizes, etc.)
- Inventory details
- SEO information
Quick Actions
Product detail page provides quick action buttons:| Action | Description |
|---|---|
| Refresh | Fetch latest product data |
| View in Store | Jump to product page in online store |
| @ Mention | Reference product in conversation |
@ Mention Feature
@ mention is the bridge connecting the visual panel and AI conversation. Supported mention types:| Type | Description | Example Usage |
|---|---|---|
| @ Product | Reference entire product | ”Unpublish this product” |
| @ Image | Reference product image | ”Create ad material with this image” |
| @ Variant | Reference specific variant | ”What’s the inventory for this color” |
| @ Field | Reference specific field | ”Change the price to $49” |
- Click the ”@ Mention” button on the product detail page
- Select what to reference (product/image/variant/field)
- Reference is automatically added to input box
- Continue typing your instruction and send
Import & Export
Bulk manage product data: Export ProductsCSV format requirements: Include title, description, price, inventory and other required fields. Exported CSV can be used as import template.
Orders
View and process all orders.Order List
Orders sorted by time (newest first), showing:- Order number
- Order time
- Order amount
- Order status
- Item count
Order Status
| Status | Description |
|---|---|
| Pending Payment | Customer ordered, awaiting payment |
| Paid | Payment successful, awaiting shipment |
| Shipped | Tracking info added |
| Completed | Customer received goods |
| Cancelled | Order cancelled |
| Refunded | Refund completed |
Order Details
Click an order to view details:- Item details (name, quantity, price)
- Shipping address
- Contact information
- Tracking information
- Payment information
Order Operations
Process orders through conversation:Campaigns
Manage Google Ads campaigns.Before using campaign management, you need to connect your Google Ads account. Say “Connect my Google Ads account” to start authorization.
Campaign List
View all campaigns:- Campaign name
- Status (Enabled/Paused)
- Budget
- Performance metrics
Performance Metrics
| Metric | Description |
|---|---|
| Impressions | Times the ad was shown |
| Clicks | Times users clicked the ad |
| CTR | Clicks / Impressions |
| Spend | Amount spent on ads |
| Conversions | Completed target actions |
Campaign Operations
Manage ads through conversation: Pause CampaignQuick Links
The panel header provides quick access to external platforms:| Link | Description |
|---|---|
| Shop | Open your online store homepage |
| Stripe | Jump to Stripe payment dashboard |
| Google Ads | Jump to Google Ads dashboard |
Best Practices
Combine Conversation and Panel
Combine Conversation and Panel
- Use panel to browse and view data
- Use conversation to execute operations (modify, create, delete)
- Use @ mention to connect panel and conversation
Efficiently Manage Products
Efficiently Manage Products
- First filter target products in panel
- Use @ mention to reference in conversation
- Use CSV import/export for bulk operations
Monitor Store Performance
Monitor Store Performance
- Check dashboard daily to understand sales
- Watch for unusual fluctuations, adjust strategy promptly
- Regularly compare data across different time ranges