> ## Documentation Index
> Fetch the complete documentation index at: https://docs.optima.onl/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Frequently Asked Questions

# Frequently Asked Questions

## Account

<AccordionGroup>
  <Accordion title="How do I log in?">
    Two login methods are supported:

    * **Email verification code**: Enter your email and we'll send a verification code
    * **Third-party login**: Sign in directly with Google or GitHub account
  </Accordion>

  <Accordion title="How do I update my account information?">
    Tell the AI: "Update my account information", or modify directly in the settings page.
  </Accordion>
</AccordionGroup>

## Products

<AccordionGroup>
  <Accordion title="What image formats are supported?">
    JPG, PNG, and WebP formats are supported. We recommend images at least 800x800 pixels.
  </Accordion>

  <Accordion title="Will product descriptions be auto-generated?">
    Yes, after uploading images, AI will automatically generate product titles and descriptions. You can modify them at any time.
  </Accordion>

  <Accordion title="How do I set up product variants (color/size)?">
    Tell the AI: "Add color variants to this product: red, blue, black".
  </Accordion>
</AccordionGroup>

## Orders

<AccordionGroup>
  <Accordion title="How long before orders sync?">
    Orders sync in real-time and are visible immediately after placement.
  </Accordion>

  <Accordion title="How do I process refunds?">
    Tell the AI: "Refund order #1234", and AI will guide you through the refund process.
  </Accordion>

  <Accordion title="What payment methods are supported?">
    All payment methods supported by Stripe, including credit cards, Apple Pay, Google Pay, etc.
  </Accordion>
</AccordionGroup>

## Shipping

<AccordionGroup>
  <Accordion title="How do I set up free shipping?">
    Tell the AI: "Set free shipping" or "Free shipping for orders over \$50".
  </Accordion>

  <Accordion title="Can I set different shipping rates by region?">
    Yes, tell the AI the specific regions and rates, for example: "US shipping $4.99, international shipping $9.99".
  </Accordion>
</AccordionGroup>

## Other Questions

<AccordionGroup>
  <Accordion title="How do I contact support?">
    Simply tell the AI your question in the chat. If you need human support, AI will help connect you.
  </Accordion>

  <Accordion title="Is my data secure?">
    We use AWS infrastructure with all data encrypted at rest, meeting industry security standards.
  </Accordion>
</AccordionGroup>